We chose RDB because of its global presence and for the reliability that comes from dealing with a leading provider. Other options lacked the flexibility and configurability that we found with RDB. It was one of the only solutions in the market where we could see the full functionality in their demonstration product, which gave us the confidence to commit. The flexibility of RDB allows it to be customised to suit businesses of all sizes and we are a great example of that.
The implementation and training was first rate and we delivered the project on time and pretty much on budget. As with most companies we have had technology projects that have become headaches and exceeded costs: RDB implementation has surpassed our speed and implementation expectations.
All of that is irrelevant if our consultants can’t see how it is helping them do their job. In that regard, all our staff were excited before go live and have been huge fans since. One of our project goals was to declutter the recruitment process and give our consultants time back and RDBnow has delivered on all fronts.
Ian McPherson – COO at Enterprise Recruitment & People
RDB ProNet is as powerful now as when it was sold to us. I like the fact that it is so customisable to suit our way of working. It is great as it doubles as a document control centre as well, so we could standardise and improve on our current documents and streamline what we send out to clients. Feedback from consultants since going live with the system is that it has already made a big difference to their lives.
Kym Volp – Innovation Manager at Evolve Scientific Recruitment
A little over a week after Protech has gone live with the upgrade of RDB v6.5, We were able to use RDB seamlessly first thing Monday morning (13th August 2018) and throughout the week with no major issue. Therefore fair to say that this upgrade was successfully delivered. This gives Protech a great deal of confidence for future upgrades moving forward. While it can be challenging at times to fit such a big task in competing with a million of other things, I am personally very pleased to work with a software vendor who knows its product and responds well to customers’ needs. Looking forward to working together on other developments of the platform ahead of us.
Sebastien Colette – IT Systems Manager at Protech
Our trainer was friendly, patient and understanding to our needs. She delivered an excellent training session which has helped myself and the team utilise RDB so that we are now able to work smarter rather than harder.
Stacey Higgs – Locum Team Leader at Specsavers Recruitment Services
Understanding the massive decision associated with chasing over a CRM in a 8 year old business, Red spent considerable time and resources on canvassing the market to select our long term partner. It was unanimous that RDB be our preferred option. Its always a challenge for a business to train and implement a new software platform. The challenge is to make sure that what was sold to you in fact works like that in your business. Dan, Rachel, Zane and the RDB crew have been amazing in supporting Red through this journey and have always been very responsive. I couldn’t recommend them any higher and am happy to discuss our journey with anyone should they wish.
Simon Luhrs – Direcor at Red Appointments
The support is first rate and led by Forbes that knows this product intimately. When you need small fixes and changes done you want them done promptly. This is what makes all the difference with RDB. We can we make a change and move on quickly and effectively. We don’t have to always work around and put up with a process that we don’t want and that doesn’t make sense on the floor. The support area is well organized and managed.
Craig Van Heurck – Managing Director at Titan Recruitment
Our experience with RDB and the team has truly been outstanding.
Scott Brittenden – CEO at Onestaff
I would highly recommend RDB to anyone who is looking for a database that supports both temporary & permanent recruitment. Not only is it a fabulous database but the team that support the system are knowledgeable, friendly, helpful and available. Wait times for any sort of help is minimal to none and the companies that they have aligned with for “addons” are all just as professional as everyone at RDB.
Lisa Bousfield – Director at Peninsula Personnel
First Choice are providing a phenomenal offer for start-ups like myself. For any new agency keeping costs down is always an important factor, so finding an absolutely free software package that offered all the essential features I needed was fantastic!
Lucy Adam – Managing Director at Adam Appointments
Talentarc have been using RDB ProNet since our inception and it has proven to be an invaluable tool in assisting our growth. In choosing a product we looked at all the main competitors, several of whom our Directors had prior experience of working with and RDB came out on top across a number of metrics. However the best element of the product is the associated service / help and ongoing development which ensures that RDB ProNet is easy to work with and highly effective. A great product provided by a business that understands customer service!
Simon Samuel – Managing Director at Talentarc
I just wanted to pass my sincere thanks to everyone at First Choice for firstly being so supportive with helping us in a complex transition to Pro NET with an absolute minimum of problems and more importantly for producing a fantastic piece of software that we are already seeing significant benefits from purchasing. When TechNET were evaluating all of the major Recruitment software products on the market it was a very big decision for us as an agency but I can assure any companies considering ProNet / First Choice that we haven’t regretted our decision at any stage of the process and are extremely satisfied with the final product.
Curtis Bailey – Business Development Director at Technet-it
We’ve been using RDB ProNet and First Choice since 1999. We’ve found that it adds real value to our IT Recruitment Consultancy and if ever issues arise the support team are quick to respond and resolve with superb efficiency. The intuitive RDB ProNet software really helps us analyse the data and allows us to focus on delivering a first class service from candidates and clients to invoicing. I am positive that we will be using this software for many more years to come!
Kanu Avasthy – Marketing Manager at TSR Select
I really enjoyed the RDB training over the last two days. I learned so much about some features that I didn’t know about like the Contract Job Manager and Contract Manager! This should really save some time as I have been running separate spreadsheets for availability and bookings for the last three years. Also, the trainer was absolutely fantastic. Very patient and thorough.
Treva Bailey – Director at Whites & Silver